What We Offer
Evaluating the performance of organizations through measurement of customer and stakeholder perceptions helps in change management. The perception of an organization’s customers and stakeholders’ is vital to its performance. A high satisfaction Index is vital for the growth in profit margins of organizations. At Insights Research, through a scientific survey, we derive the Satisfaction Index for organisations and help in its improvement by suggesting ways through which organisations can have their products and services appeal more to their customers and stakeholders.